Terms & Conditions – Big Time Buy
These Terms & Conditions (“Terms”) govern your access to and use of the website bigtimebuy.com and all services offered through it (collectively, the “Platform”). The Platform is owned and operated by IT Brain Services (“Company”, “we”, “us”, “our”). By accessing or using Big Time Buy, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
“Website” or “Platform” means bigtimebuy.com and any related pages.
“User”, “you”, or “your” means any person who accesses or uses the Website, including customers and visitors.
“Products” means all goods listed and sold on the Website.
“Order” means any request placed by you to purchase Products from the Website.
You must be at least 18 years old and capable of entering into a legally binding contract under applicable law to use this Website and place orders.
By using the Website, you represent that you meet these eligibility requirements and that all information you provide is true, accurate, and complete.
You may need to create an account to place orders or access certain features.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or any security breach.
We reserve the right to suspend or terminate your account at our sole discretion if we suspect misuse, fraudulent activity, or violation of these Terms.
We strive to display product information, images, specifications, and prices as accurately as possible; however, errors or inaccuracies may occur.
All prices are in Indian Rupees (INR) unless specified otherwise and are subject to change without prior notice.
Product availability is not guaranteed and may be subject to stock levels or discontinuation.
We reserve the right to modify, discontinue, or change products and their pricing at any time without liability.
By placing an order, you make an offer to purchase the selected Products under these Terms.
We may accept or reject your order at our sole discretion. Acceptance is generally confirmed when we dispatch the product and send a confirmation communication.
In case of incomplete, incorrect, or suspicious orders, we may cancel the order or request additional verification.
If we cancel your order after payment, we will initiate a refund as per our Refund Policy.
You agree to pay the full amount for all orders placed, including applicable taxes, fees, and shipping charges.
Payment methods available (such as cards, UPI, wallets, net banking, etc.) will be shown at checkout.
All payments are processed through third‑party payment service providers; we are not responsible for any errors, delays, or issues arising from their systems.
In case of payment failure or chargeback, we may cancel the order and may restrict further use of the Website until the issue is resolved.
Shipping and delivery of Products are governed by our Shipping Policy (including the general delivery timeline of 3–5 days under normal conditions).
Returns and replacements are governed by our Return Policy (7‑day return window).
Refunds are governed by our Refund Policy (7‑day refund policy, subject to conditions).
By placing an order, you agree to all the terms mentioned in these policies, which are deemed to be incorporated into these Terms.
You agree that you will:
Use the Website only for lawful purposes and in accordance with these Terms.
Not attempt to gain unauthorized access to any part of the Website, servers, or systems.
Not use the Website to transmit any viruses, malware, harmful code, or spam.
Not engage in any activity that could damage, disable, overburden, or impair the Website’s functioning.
Not copy, reproduce, resell, or exploit any part of the Website or its content for commercial purposes without our prior written consent.
All content on the Website, including text, graphics, logos, images, icons, software, and design, is owned by or licensed to IT Brain Services and is protected by applicable intellectual property laws.
You are granted a limited, non‑exclusive, non‑transferable, revocable license to access and use the Website for personal, non‑commercial purposes.
You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any content without our prior written permission.
The Website may contain links to third‑party websites or services. These are provided for convenience only and do not imply endorsement.
We do not control and are not responsible for the content, privacy practices, or terms of third‑party sites. You access them at your own risk.
The Website, its content, and all Products are provided on an “as is” and “as available” basis, without any warranties of any kind, express or implied, to the fullest extent permitted by law.
We do not warrant that the Website will be uninterrupted, timely, secure, or error‑free, or that any defects will be corrected.
Product descriptions, specifications, and other information are for general guidance; actual product performance and appearance may vary.
To the maximum extent permitted by law, IT Brain Services and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) the Website or Products.
Our aggregate liability for any direct damages related to your use of the Website or purchase of Products shall be limited to the amount actually paid by you for the relevant order giving rise to the claim.
You agree to indemnify, defend, and hold harmless IT Brain Services, its affiliates, directors, employees, and partners from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with:
Your use or misuse of the Website or Products.
Your breach of these Terms or any applicable law.
Your violation of any rights of a third party.
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.
We shall not be liable for any failure or delay in performance of our obligations due to events beyond our reasonable control, including but not limited to natural disasters, war, strikes, pandemics, governmental actions, technical failures, or interruptions in internet or telecommunications services.
We may suspend or terminate your access to the Website at any time, with or without notice, if we believe you have violated these Terms or engaged in unlawful or improper use.
Upon termination, all rights and licenses granted to you will cease immediately. Any obligations or liabilities incurred by you prior to termination shall survive.
We reserve the right to update, modify, or replace these Terms at any time.
Any such changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Website.
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms, the Website, or any transactions shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
For any questions, concerns, or feedback regarding these Terms & Conditions, you may contact us at:
IT Brain Services – Big Time Buy
Address: B5, Lane No. 1, Westend Marg, Saket, New Delhi – 110030
Phone: +91 92056 14180
By accessing or using bigtimebuy.com, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
