This Privacy Policy describes how IT Brain Services (“we”, “us”, “our”), operating the Big Time Buy website, collects, uses, discloses, and protects your personal information.
1. Information We Collect
We may collect the following types of information when you visit or use Big Time Buy:
Personal details: name, email address, phone number, billing/shipping address.
Order and transaction details: products purchased, payment method (masked details), order value, date and time of purchase.
Technical data: IP address, browser type, device information, operating system, pages visited, time spent, and cookies or similar tracking technologies.
Communication data: queries, support tickets, reviews, feedback, and communications with us.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders, including shipping, invoicing, and returns.
Communicate with you about your orders, support requests, and service-related updates.
Improve our website, products, and customer experience.
Send you marketing and promotional communications (only where permitted by law and with your consent where required).
Prevent fraud, enhance security, and comply with legal obligations.
3. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to remember your preferences, analyze website traffic, and personalize content.
You can manage cookie preferences through your browser settings; however, disabling certain cookies may affect website functionality.
4. Sharing of Information
We may share your personal information with:
Service providers and partners such as payment gateways, banks, courier/logistics companies, and technical/IT service providers, strictly for order processing and service delivery.
Professional advisors (lawyers, auditors) where necessary.
Authorities, regulators, or law enforcement agencies when required by law or to protect our legal rights.
We do not sell your personal information to third parties.
5. Data Security
We implement reasonable technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure.
Despite our efforts, no method of electronic storage or transmission over the internet is completely secure, and you understand the associated risks.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
When data is no longer required, we will securely delete or anonymize it.
7. Your Rights
Depending on applicable laws, you may have the right to:
Access the personal information we hold about you.
Request correction or updating of your information.
Request deletion or restriction of processing of your data, subject to legal and contractual limitations.
Opt out of marketing communications at any time by using the unsubscribe link or contacting us.
8. Third-Party Links
Our website may contain links to third-party sites or services.
We are not responsible for the privacy practices or content of those third-party sites. You should review their privacy policies separately.
9. Children’s Privacy
Big Time Buy is intended for use by adults.
We do not knowingly collect personal information from children below the age permitted under applicable law for online consent. If we become aware of such collection, we will delete the data promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of the website after changes implies acceptance of the revised policy.
11. Contact Details
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:
IT Brain Services – Big Time Buy
Address: B5, Lane No. 1, Westend Marg, Saket, New Delhi – 110030
Phone: +91 92056 14180
Email: [email protected]
